How WHO palliative care principles ensure you feel heard
We understand that facing serious illness or the end of life can be overwhelming. That’s why we’re dedicated to ensuring that every individual we serve feels heard, understood and empowered throughout their journey through this challenging chapter.
As such, our palliative care services are guided by the World Health Organization (WHO) principles, ensuring that you or your loved one receives holistic support that’s rooted in empathy and compassion. Read on to learn more about palliative care in Chadwell Heath, Romford, and how we embrace a person-centred approach.
What is palliative care?
Palliative care is a specialised healthcare approach aimed at enhancing the quality of life for individuals with serious illnesses. Specifically, palliative care prioritises symptom relief, pain management, and holistic support for residents and their families. This involves a multidisciplinary team of professionals, including doctors, nurses, social workers, counsellors and therapists, all collaborating to devise personalised care plans. Available at any stage of disease, palliative care isn’t confined to end-of-life scenarios. Rather, its goal is to help individuals live comfortably and fully, whilst also to offer guidance and support to their loved ones.
Our person-centred approach to care
At Rowallan House, we believe that every person is unique and deserves personalised care. That’s why our approach is rooted in WHO’s palliative care principles, and emphasises understanding each person’s specific needs, preferences and goals. We recognise that effective communication is the cornerstone of person-centred care, and we strive to create a supportive environment where every resident feels comfortable expressing their thoughts and concerns.
Compassionate communication
Effective communication lies at the heart of our palliative care services. Every member of our team of dedicated professionals is trained to listen actively, respond empathetically, and involve individuals in decision-making processes regarding their care. Whether it’s discussing treatment options, addressing fears and anxieties or simply providing emotional support, we ensure that every conversation is conducted with compassion and respect.
A multidisciplinary approach
At Rowallan House, we understand that addressing the complex needs of our residents requires a collaborative effort. Our multidisciplinary team consists of doctors, nurses, social workers, counsellors and other specialists, all working together to provide comprehensive care. By integrating various perspectives and expertise, we ensure that every aspect of an individual’s wellbeing is addressed, from physical symptoms to emotional and spiritual concerns.
Empowering residents and families
We believe in empowering our residents and their families to actively participate in their care journey. Through education, support, and shared decision-making, we strive to ensure that individuals feel informed and empowered to make choices that align with their values and preferences. By fostering a sense of agency and autonomy, we aim to enhance the overall quality of life for our residents and their loved ones.
Holistic support
At Rowallan House, we recognise that palliative care encompasses more than just medical treatment. That’s why we provide holistic support that addresses the physical, emotional, social and spiritual needs of our residents. Whether it’s pain management, assistance with daily activities, or spiritual care, we’re committed to supporting our residents in every aspect of their journey.
Get in touch
Our palliative care services are available to provide support for you and your loved one. Please don’t hesitate to reach out via our website or by contacting us on either 0800 999 8499 or 0208 597 4175. Our compassionate team is here to answer your questions and offer support in any way possible.